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Help center
Help center
On-tour support
On-tour support
Arrival day, flight delays, missing luggage, and getting in touch if you need help on the road
Arrival day
Landing at the airport
You missed the group transfer, now what?
Transferring to the hotel independently
London airport transfers
Traveling to and from tour
Delayed and lost baggage
Flight delays and cancellations
Unexpected issues on tour
How we manage on-tour issues
Changes on tour
On-tour flight requests
Tour interruption (leaving tour early)
Contacting On-tour support
How to contact On-Tour Support