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Help center
Help center
On-tour support
On-tour support
Arrival day, flight delays, missing luggage, and getting in touch if you need help on the road
Traveling to and from tour
Delayed and lost baggage
Flight delays and cancellations
Health checks at the airport
Arrival day
Landing at the airport
London airport arrival information
Unexpected issues on tour
How we manage on-tour issues
Testing positive for COVID on tour
Changes on tour
On-tour flight requests
Tour interruption (leaving tour early)
Safety on tour
Safety guidelines for tour
Contacting On-tour support
How to contact On-tour support
