On-tour support

On-tour requests

• On-tour flight requests

Arrival day

• What to know about the EU Entry/Exit System (EES)
• Landing at the airport
• What to do if you miss the group transfer
• Transferring to the hotel independently
• London airport transfers

Traveling to and from tour

• Guidance for U.S. re-entry following your tour
• Delayed and lost baggage
• Flight delays and cancellations

Unexpected issues on-tour

• How we manage on-tour issues
• Tour interruption (leaving tour early)

Contacting On-tour support

• How to contact us in case of an on-tour emergency