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Categories
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Online account and mobile app
Accessing, managing, and updating your online account and Go Ahead app
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Reservation management
Booking a tour, rescheduling your trip, and making updates to your reservation
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Travel requirements and visas
Travel documents, entry requirements, COVID testing, and visa info
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Tour experience
Hotels, meals, transportation, activities, group size, and who you'll be traveling with
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Flights and airport transfers
Sharing flight preferences, schedule changes, seat selection, and airport transfers
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Payments and credits
Payment methods, AutoPay, vouchers, referral program, and traveler rewards
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Practical travel tips
Travel coverage, packing, currency, tipping, and details about your tour
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On-tour support
Arrival day, flight delays, missing luggage, and getting in touch if you need help on the road
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Post-tour support
Providing feedback, filing insurance claims, and welcome home benefits