Interested in booking a tour
If you’re interested in a tour but haven't booked yet, you can find tour-specific information on our website (U.S. travelers/Canadian travelers). Simply navigate to the webpage of the tour you want to learn about, then select the tab labeled "Hotels, flights & FAQ." Next, scroll down the page to review frequently asked questions specific to that itinerary.
Already booked on a tour
The "Getting ready" section of your online account and mobile app is the best place to find destination-specific advice when you're already booked on a tour. Here you can find tour-specific information about pacing expectations, electricity details, common cuisine, and so much more. We've also created a series of videos to further help you prepare for your adventure.
Viewing tour details from your online account
- Log in to your online account (U.S. travelers/Canadian travelers) using a computer, tablet, or smartphone
- Select your upcoming tour
- Select "Getting ready"
- Select the videos you'd like to watch and select the topics you want to read about.
Viewing tour details from your mobile app
- Using a smartphone or tablet, access the Go Ahead mobile app (U.S. travelers/Canadian travelers)
- Log in to your account (unless you're already logged in)
- Look at the bottom of your screen and make sure you're on the "Tours" page
- Select your upcoming tour
- Select "Getting ready" located under "Destination resources" (you may need to scroll down the page)
- Select the videos you'd like to watch (you can scroll through them by swiping your finger right to left). Then, scroll down the page and select the topics you want to read about.
Have a question about your upcoming tour?