If you plan to bring a mobility device with you on tour, please make a clear note of this in the “Health notes” section of your online account (U.S. travelers/Canadian travelers) or mobile app. Learn how to update your health notes. Some itineraries, especially outside of the US, can’t accommodate certain mobility aids due to a lack of ADA regulations. If we have any questions or concerns, we’ll follow up with you. We’re committed to making your tour experience the best it can be.
Electric scooters
Our tours are unable to accommodate electric scooters. This is due to a lack of storage space on buses, and some don’t allow motorized scooters at all. Travelers and dedicated companions are responsible for managing their own mobility devices, including loading them on and off the bus without assistance from the Tour Director, driver, or other travelers. Electric scooters are very heavy, and we can’t guarantee buses with ramps or designated areas for scooters. It’s also not safe to operate these on rough terrains, and in many countries, insurance doesn’t cover accidents involving motorized scooters.
Wheelchairs
Some of our tour itineraries can accommodate collapsible wheelchairs. They must be foldable to fit on buses, planes, or other modes of transit during your tour. We don’t allow any non-folding rigid wheelchairs due to limited accessibility and space on coach buses. If you plan to bring a collapsible wheelchair with you on tour, please let us know by updating your health notes. Then, a member of our team will reach out to review expectations with you.
All travelers bringing a wheelchair on tour require a full-paying companion to push and support them throughout the entire trip. The dedicated companion will also be responsible for handling luggage when porterage isn’t available. For example, during train transfers that may require a significant amount of walking. Learn more about travelers who require dedicated assistance.
Even if a tour is considered wheelchair-friendly, travelers should feel prepared to adjust or miss certain included activities if necessary. Because the Americans with Disabilities Act (ADA) doesn’t apply abroad, our tours may visit locations that aren't universally accessible.
On certain itineraries, wheelchairs are either not allowed or strongly discouraged when most tour activities cannot reasonably accommodate them. If you’re confirmed on a tour that doesn’t cater to wheelchairs, we’ll help you adjust your travel plans and get you booked on the best itinerary for you.
Canes and walkers
Most, but not all, tours can accommodate canes and collapsible walkers. If you plan to bring one of these with you on tour, please mention this in your health notes so we can be in touch should we have any questions or information to share with you. All travelers with mobility aids must be able to comfortably keep up with the pace of the group. They’re responsible for always managing their own cane or foldable walker and cannot rely on the Tour Director, driver, local guides or other travelers for assistance. We suggest that travelers who may find it difficult to stand for extended periods consider purchasing a foldable cane with a small built-in seat. Learn more about the different physical activity levels on our tours.
Please note that Go Ahead cannot assist with renting mobility devices of any kind while on tour. If you have any questions about this information, please send us a message.