Unexpected itinerary updates
While we strive to run each tour as described in our itineraries, unexpected changes can occur. These might be due to closures, weather conditions, or changes in supplier availability. When adjustments are necessary, our team works diligently to find an alternative option that still offers a memorable and quality experience.
Examples of unplanned itinerary updates include changes to hotels, Tour Director substitutions, canceled excursions, or other adjustments. This may involve replacing, adding, or removing activities, or altering their order to accommodate factors such as day-of-the-week closures.
Whenever possible, we notify travelers about itinerary changes before departure via email. However, changes can also occur once a tour has started if an unforeseen situation arises or an excursion doesn’t meet its minimum enrollment number required to run. In these cases, your Tour Director will review the changes with you.
Planned tour changes
At Go Ahead, we're constantly collecting feedback and evaluating how we can improve and enhance our tour itineraries. As a result, we periodically make changes that impact all future dates of a tour itinerary. For these planned changes, we do our best to inform impacted travelers well in advance of their departure date. In some instances, changes may be communicated closer to the departure date or by the Tour Director if they are implemented very close to your tour date.