We recognize plans can change and we’re happy to help you reschedule your tour for when the time is right. If you need to rebook, you should always do so as soon as you know you can’t travel to avoid higher rebooking fees.
How to rebook your tour
If you’d like to reschedule your travel plans and your request is non-urgent, please send us a message. For more immediate assistance, you can reach us at 1-800-597-0350 (U.S. travelers) and 1-800-754-5066 (Canadian travelers).
If you're a Group Coordinator, please contact your Account Manager directly to discuss rescheduling your trip. If you're a Group Member seeking to rebook, please reach out to your Group Coordinator before contacting us.
Please note that at this time, it's not possible to rescheudle your tour from your online account (U.S. travelers/Canadian travelers) or mobile app.
Rebooking before the Tour Finalization Date
If you need to change your tour date or destination before the Tour Finalization Date, you will be charged a $50 per person fee, and everything else you’ve paid will be moved to your new reservation.
What is Tour Finalization Date?
That’s when we have everything confirmed on our end—it’s an important deadline to remember as you’re getting ready to go! If you're not enrolled in AutoPay, it's when your final payment is due. The Tour Finalization Date for most tours is 70 days before departure, but it’s 90 days for Land & Cruise Tours, Customized Tours, and tours including a ride on the Rocky Mountaineer.
Rebooking on or after the Tour Finalization Date
Rebooking fees increase on the Tour Finalization Date and continue to rise as your tour’s departure date approaches, as we begin fully confirming the details of your tour at that time.
Rebooking fees
Rebooking fees are calculated using the number of days prior to your tour's departure date. The fees below are per person. Rebooking fees are subject to change at any time.
European land tours
71 days or more: $50
70-46 days: $500
- Plus, an additional $300 if you purchased Go Ahead’s airfare
45-8 days: $1,000
- Plus, an additional $300 if you purchased Go Ahead’s airfare
- Plus, an additional $150 if you are booked on the tour's extension
7-0 days: $1,500
- Plus, an additional $300 if you purchased Go Ahead’s airfare
- Plus, an additional $300 if you are booked on the tour’s extension
Non-European land tours and special event tours
71 days or more: $50
70-46 days: $500
- Plus, an additional $300 if you purchased Go Ahead’s airfare
45-8 days: $1,200
- Plus, an additional $300 if you purchased Go Ahead’s airfare
- Plus, an additional $150 if you are booked on the tour’s extension
7-0 days: $1,800
- Plus, an additional $300 if you purchased Go Ahead’s airfare
- Plus, an additional $300 if you are booked on the tour’s extension
Land & cruise tours (including Egypt) and customized tours
91 days or more: $50
90-61 days: $500
- Plus, an additional $300 if you purchased Go Ahead’s airfare
60-46 days: $1,000
- Plus, an additional $300 if you purchased Go Ahead’s airfare
- Plus, an additional $150 if you are booked on the tour’s extension
45-14 days: $1,500
- Plus, an additional $300 if you purchased Go Ahead’s airfare
- Plus, an additional $300 if you are booked on the tour’s extension
13-0 days: $2,000
- Plus, an additional $300 if you purchased Go Ahead’s airfare
- Plus, an additional $300 if you are booked on the tour’s extension
Ecuador & Galápagos Islands tours and tours including a ride on the Rocky Mountaineer
91 days or more: $50
90-61 days: $500
- Plus, an additional $300 if you purchased Go Ahead’s airfare
- Plus, an additional $150 if you are booked on the tour’s extension
60-0 days: Changing travel plans this close to tour doesn’t qualify for rebooking with a fee. Instead, you will be charged a cancellation fee depending on how many days from departure you are. For full details about our cancellation policy, please review our Terms & Conditions (U.S. travelers/Canadian travelers).