Checking tour balance and invoice

Your most up-to-date invoice, current tour balance, payment history, and more can be viewed in your online account (U.S. travelers/Canadian travelers) or mobile app.

Viewing payment details in your online account

1. Log in to your online account (U.S. travelers/Canadian travelers) using a computer, tablet, or smartphone.
   • Learn how to log in to your online account
2. Select your upcoming tour.
3. Select "Payments & invoice".
4. Here you can view your current balance and payment due date. You can also download your invoice and view your payment history.

Viewing payment details in your mobile app

1. Using a smartphone or tablet, access the Go Ahead mobile app (U.S. travelers/Canadian travelers).
   • Learn how to download the Go Ahead app
2. Log in to your account (unless you're already logged in).
   • Learn how to log in to the Go Ahead app
3. Navigate to the "Tours" page.
4. Select your upcoming tour.
5. Select "Payments & invoice" located under "Tour details".
6. Here you can view your current balance and payment due date. You can also download your tour's invoice and view your tour's payment history.

Have a question about your upcoming tour? 

Send a message to the Traveler Support Team.