If you've purchased Go Ahead's airfare package, we'll notify you by email once your flights have been booked and can be viewed in your online account and mobile app. Expect your flight itinerary to be confirmed between 85 and 60 days before your trip. Read how to view your flights once they're available.
Flights missing from online account and mobile app
If your flight itinerary was previously showing in your online account or mobile app and is no longer there, that means there's likely been a schedule change to your flight itinerary issued by the airline. Schedule changes are common, especially when booking a trip further out, so there's no need to worry if you notice your flights are no longer available.
Our flight experts are working to confirm your schedule change and you'll receive an email once your updated itinerary is confirmed and showing in your account. If your flights have been missing for over 10 business days, please submit a request to our Traveler Support Team.